We are currently not accepting new orders but please check back soon!

Returns and Exchanges

Return/Exchange Policy

  • If you are not satisfied with your purchase you can send your item to the address located at the bottom of the page.
  • We have a 60 day Return/Exchange policy from the date that you receive your item(s).
  • Items can be returned for a 100% store credit or on the payment method of the original purchase. 
  • Exchanges can only be done for different sizes within a style.
  • If you'd like a different color and/or style please return the original piece and place an order with your desired choices.
  • Return/Exchanges may take 2-4 weeks to fully process once we receive your original order (We try to move as fast as possible). 


Sale/Clearance Items

All sales on 'Sale/Clearance' merchandise are considered final and no refunds and/or exchanges will be permitted. 



OTC Return/Exchange Address

Attn: OTC Return/Exchanges

400 E Mineral Ave

Littleton, CO 80122

Stay in the know for new OTC product offerings and information!